For Pima County Assessor’s office.
Putting the service back in public service.
About Suzanne Droubie
With over 20 years of combined real estate, management, and customer service experience. seven plus years of that experience was in the Pima County Assessor’s Office.
Experienced, fiscally conservative, and customer service oriented makes Suzanne the best candidate. She will make every effort to prevent wasteful spending and unnecessary litigation, by applying values and exemptions according to statute and without bias, she plans to ensure that the Assessor’s office is once again a valuable resource to the community and a source of friendly and easy to use information explaining how property value is determined. Making sure that every taxpayer’s concerns are addressed in a respectful and courteous manner. She will put the service back in public service.
12 years real estate & appraisal experience
6 years Pima County Assessor’s Office
Risk management, property litigation Pima County
Confident, caring, committed
Why do you think you are the best candidate for Pima County Assessor?
I have over 20 years of combined real estate, management, and customer service experience. 7+ years of that experience was in the Pima County Assessor’s Office. My experience, along with being fiscally conservative and customer service oriented make me the best candidate. I will make every effort to prevent wasteful spending and unnecessary litigation, I will apply values and exemptions according to statute and without bias, I will ensure that the Assessor’s office is once again a valuable resource to the community and a source of friendly easy to use information on how your property value is determined. I will ensure that taxpayer concerns are always addressed in a respectful and courteous manner. I will put the SERVICE back into PUBLIC SERVICE.
What do you see as the most important challenge at the Assessor’s Office and how do you plan to fix it?
I see the most important challenges at the Assessor’s office as the loss of objectivity, lack of communication, and the absence of respect for the tax payer and our established appeal process. It is my opinion that some in the Assessor's office have, over the years, lost their objectivity and this is apparent by the steady increase in litigation instigated and unresolved. Over the last few years the Assessor has been involved in over 60+ litigation cases, two of them with nonprofit organizations, that have cost the tax payer hundreds of thousands of dollars. There is no longer productive communication with tax payers or other county offices. The website, while containing some information, is for the most part unusable for information concerning property value. Meetings between the taxpayers and the Assessor representatives is no longer an exchange of knowledge and tax payers leave the meetings feeling frustrated and unheard. The Assessor’s office has alienated itself from the rest of the county making it difficult and time consuming to do their jobs. This costs the tax payers money in the form of time and resources. The taxpayer and our appeal system deserve to be respected. The Assessing office has stopped sending representation down to the State Board of Equalization which is the main venue for settling tax payer grievances. The absence of Assessor representation makes it difficult for the Board to make knowledgeable and informed decisions, and sends the message to the taxpayer that the Assessor's office is not interested in their concerns.
All of this can and will be fixed by simply implementing a culture of public service back into the Assessor’s office. Government offices are established to protect and maintain the individual rights of the people.(Article 2 section 2 of the Arizona Bill of Rights) In other words, I will be working for the people of Pima County. The technical job of the Assessor is to identify all property subject to taxation, determine who owns the property, determine the property’s value, maintain the assessment roll, and to process appeals and exemptions as specified by law. I believe that all of that needs to be done in a manner that respects and maintains the individual rights of the people.
Suzanne Droubie for Pima County Assessor, Putting the Service back into Public Service.